The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely blown away by your service
I received my order of a new washing machine today. I found appliances online through a google search when our old washing machine blew up. Id never heard of your business before.
I have been absolutely blown away by your service, competitive prices, delivery and installation included, the real seller for me was the no fuss free removal of my old machine.
Next day delivery meant that we werent left without a machine for too long. Communication and professnalism of the drivers was outstanding. On time, super speedy install and removal was fantastic.
I just didnt know affordable old fashioned service like this existed, I will definitely be using you again and have already recommended you to all of my friends and family.
Thank you for making the unexpected purchase of a large household item so much easier than I tout it was going to be.
Regards, Michelle, Clarinda, VIC
Will be using this site again for future purchases.
Comprehensive and far more on offer at better prices than large retailers. We are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases. Appliances Online customer,
And I save almost a $100 off their best price plus ...
Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so
arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework &
shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for
delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy
customer. Thank you. Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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