The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous
Best thing I ever did was
to buy my front loader washing machine through Appliances Online. As
long as you know the exact item you want to buy you can’t go wrong. It
was delivered within a couple of days by two nice fellows who arrived on
time, installed the product and took away my old one all in about 8
minutes flat! Fabulous!. Sue, Eaglemont, VIC
I must say the service was impressive
Dear Appliances on line, I would just like to thank the two delivery guys that delivered my dishwasher to Kilsyth today. The drivers name was Basem I believe and he was great, as he kept in touch with me so I was able to stay at work as long as possible and when I got home for my delivery he came 5 minutes later. I haven’t taken the dishwasher out of the box yet, but I must say the service was impressive. Kind Regards, Janine Batten
Janine Batten, Kilsyth, Victoria
The service by your staff could not be faulted
I purchased a Samsung Washing machine from your company on order 373342 and it was delivered this afternoon as promised. I felt that I had to sit and write to you and congratulate your firm on the handling of our purchase. From the initial call to your office to place the order, to the installation of the machine, the service by your staff could not be faulted. I found all staff members to be helpful and extremely pleasant. I was particularly impressed with the young gentlemen who delivered and installed the machine. They were a delight. I will not hesitate to recommend your company to anybody wishing to purchase an appliance. It was a pleasure doing business with your company. Many thanks Isobel, Hillarys, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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