The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
'BEST SERVICE' ever
We have just had our new washing machine delivered and installed. My wife and myself just experience the 'BEST SERVICE' ever. We found your delivery staff so helpful, friendly and courteous that we are just compelled to tell our friends. Yvonne, Mudgeeraba, QLD
Everything that you said you would do, was done.
Thank you for the service that we have received from you. It has been an absolute pleasure dealing with your company. Everything that you said you would do, was done. I have recommended your website to others and will continue to do so - well done!! Appliances Online customer ,
Keep up the good work and great service
I usually don't write reviews but I am so impressed with the service of Appliances Online I had to write and say how impressed I am. Our dryer blew up on Monday night and a friend suggested ordering online from Appliances Online as I already new the model I wanted. Contacted the customer service number at 8.00pm to confirm something before I ordered and they answered the phone, WOW. I ordered Monday night and received a phone call at 6.45am on the Wednesday stating the dryer would be delivered between 7.30 and 8.30. I was sceptical as I have never had any good experiences with delivery drivers. To my surprise the delivery driver turned up at 7.45am. Delivered the new dryer and took the old one away. Fantastic service. Thanks Appliances Online. Keep up the good work and great service. Liz, Canberra, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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