The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Could not beat the price at any retail store
Amazing!!! I order the fridge on Saturday, it was delivered on Tuesday at the time they said they would deliver. They moved my old fridge to the garage, they took away all the packaging. Unbelievable service and we could not beat the price at any retail store (even with staff discounts)!!! Definately wouldn't hesitate to use appliances online again. Hassle free!! The only problem was the lack of photos etc on the site - we did have to go into some retail stores to have a closer look before we made our decision. Thank you for proving to me that customer service does actually exist! Carolyn, Blackburn North, VIC
Overall service was excellent
Ordered a clothes dryer on Tuesday at about 1.00pm. It was delivered and unpacked by 9.30am the next day. Phone contact by staff was very helpful. Overall service was excellent. Haven't used dryer yet
but don't expect any issues. Appliances Online customer, Australia
Impressed with your service and punctuality
G'day. We are very impressed with your service and punctuality. The delivery guy was very friendly. We are happy to recommend you. Thank You Jane, Wembley Downs, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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