The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent delivery by the two guys
Just wanted to say thank you for the great service. Excellent delivery
by the two guys, who even took away my old broken dryer which they
didn't have to do! Very friendly and efficient and the washing machine
is great too! Monica, Kingsville, VIC
We had complete confidence from go to whoa
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary, Mooroopna, VIC
Who provides us quality service with his knowledge and kindness
We would like to say thank you for your professional service for delivery our refrigeration and microwave on time with good price. Especially, we like to say peter is really a good salesman, who provides us quality service with his knowledge and kindness. We trust him so much and hope to do business with him in the near future when we buy the new house. Surely, we will introduce our friends to try their orders with your company as well. We wish you have good business. Chen,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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