The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service of my washing machine yesterday was outstanding
Customer Services Department, Good morning, Just a quick note to say the service of my washing machine yesterday was outstanding, right from the time I ordered on-line can be highly recommended. Delivery was as you said and the person who delivered exactly as you said, Brett was so nice it was no problem even though we live in a Townhouse a back of complex. I have not had service so good for a long time and intend to buy your articles in future and recommend to my friends and family. Today I just wanted to say thank you again.Best Wishes. Jill Everett, SUTHERLAND NSW
Thanking your staff on the outstanding service
Just a quick note thanking your staff on the outstanding service in the delivery on my new fridge. Less than 24 hours from order to delivery what more than I can say. Many thanks Chris,
A very painless experience
Just a note to thank you for your company's prompt and efficient service. My order arrived at lunch time today. A very painless experience. That was the first time I've used your site and it will definitely not be the last.
Elizabeth, Newstead, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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