The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We have been very, very impressed
We have been very, very impressed with the service provided by appliancesonline. We found out about the company through an online search. The website is extremely easy to use and contains comprehensive information which reduces the need for background research. Other sites we tried seemed to lack information and were less user-friendly. The call centre has been extremely helpful when I have rung. The machine ordered was out of stock, so the next model up was supplied within an hour of a call to check upon delivery! Delivery was free and the packaging was taken away. We have wholeheartedly recommended appliancesonline to others. Christopher, Middle Ridge, QLD
The great delivery on a product that no one else could get
Hi, just to say thank you very much for the great delivery on a product that no one else could get for 14 days.You were on time, under the other prices I had quoted and you removed the old fridge. Thank you very much. Virginia,
Delivered the next day
Wow wot can i say AMAZING,you let me choose my day you
turned up wen u said u would,the guys who delivered my
machine were polite helpful and even installed it and tested
it.I only order it yesterday and delivered the next
day,totally wonderful sales and service,thank u so much Paula, Girraween, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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