The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thankyou for your prompt delivery
Hi,thankyou for your prompt delivery.The 2 boys were experienced and courteous,and the machine arrived well within the time frame.Although I haven't used the machine yet,I'm sure if it runs as good as it looks,I will be very happy.Thankyou once again. Geoffrey, Caboolture, QLD
Never come across someone with such skill, grace, thoughtfulness and kindness
I would like to highly commend Campbell of your Sydney store. In all my dealings with many copies over the years, especially through online interactions, I have never come across someone with such skill, grace, thoughtfulness and kindness.
I had ordered a freezer to be delivered in Melbourne a while ago. I needed it quite soon after I had ordered it and in following this up with Appliances Online, I initially struggled to get the basic information I needed in terms of time of delivery. Eventually I had the good fortune to come across Campbell.
Right from the start, Campbell was courteous, helpful and entirely professional. He completely understood my needs as a customer and ensured that I be kept abreast of the situation to the best of his ability.
In the end (although I did not communicate this to him directly), when I think he knew it was clear that my frustration was growing and I was considering cancelling the order and taking my business elsewhere, Campbell intuitively sensed that I really needed this item quite quickly and organised for the item to be transferred from Sydney to Melbourne because he was finding it hard to get even basic information about an estimated time of delivery from the supplier.
Having been the Managing Director myself of a very successful business for many years, I understand the costs and pressures of business, and very much appreciated the time and efforts Campbell took to ensure I had what I needed as soon as possible.
Campbell’s initiative, ‘reading between the lines’ of my need as a customer and extending beyond the norm in order to do the right thing by a customer of Appliances Online, has single-handedly won my lifelong patronage to Appliances Online. If I ever require any further such items, I never shop around or compare prices. I will be ringing Appliances Online and requesting to speak to Campbell directly.
Please thank Campbell on my behalf. Monique,
It is a pleasure to get this degree of service
Peter, I am writing to pass on my appreciation as to the assistance I received with a recent order from Jay Coleing.
My initial order became unavailable and Jay ensured that a suitable alternative was found, in addition to this she chased up the location and made the necessary arrangements to get it delivered in time to enable it to be installed by our pre-booked electrician.
The fact that the above happened was appreciated, but the fact that Jay called on numerous occasions to keep me informed of the process and any issues was an unexpected and gave me confidence that everything that could be done was being carried out.
In a world where most companies feel that after sales support is an afterthought or not important, it is a pleasure to get this degree of service from Jay and Appliancesonline.com, it proves that customer service is still alive and kicking in some companies. Keep it up and I will have no hesitation to pass on this experience or recommend Appliancesonline.com.
I wou Brendan, Oaklands Park, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi there,
Is a Baby weber BBQ Q1000 would fit on this stand? Nasrin · 2017-06-24
Hi there,
Thank you for your enquiry,
This cart is designed to fit the Everdure E2GO BBQ range.
If you wish to purchase a cart for your Weber Q1000 - Please see WEBER 6579 Q Portable Cart for Q1000 & Q2000 Series.
Or alternatively, please visit the link below:
https://www.appliancesonline.com.au/weber-6579-q-portable-cart-for-q1000-q2000-series/?sli_sku_jump=1
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Appliances Online Paul Lee, Appliances Online
Is it suitable for an electric bbq dezi · 2015-09-26
Hi,
Thank you for your question.
This model is suitable for the E2GO range of Everdure Barbecues.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards,
Braedon,
Customer Support Consultant braedon.good, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .