The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery, free connection & old washer removed
Great price & service I would like to thank you for excellent service & will be recommending you to others. I bought washing machine for my daughters & price including warranty was cheaper than other suppliers for washer only. An added bonus was free delivery, free connection & old washer removed making value even better. Purchase online very simple. Delivery guys were wonderful & had washer hooked up & ready to use in no time. Had to cope with taking washers up & down 3 flights of stairs without any complaints. Thanks guys. Diana, Coorparoo, QLD
Reinforced my confidence in shopping online
I have shopped online for many years and when I received an itme ordered
through Appliances Online and the product was faulty, not Appliance
Online's problem, but they were immediately apologetic and organised a
replacement as soon as they could possibly deliver it,and this was done
without any difficulties whatsoever.It was almost like old fashioned
service of the "customer is always right".I have previously bought a
washing machine through Appliances Online, and again their service was
exceptional.I had often wondered what would happen if there was an issue
such as this, and it has reinforced my confidence in shopping online
particularly with large items.I hope that all businesses have this sort
of customer service, the world would be a better place. Christine, Valley View, SA
Good value for money
A great range of products, easy ordering, very polite and helpful staff, good value for money, quick delivery, good communication when arranging delivery time, and arrive when they say they will. Andrea, Bridgeman Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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