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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Hi Sally, I am rushing out the door, so don't have time to go on and on, but I want to say that I appreciate your cancelling the Extended Warranty. I also want to tell you that the whole buying process from first seeing your website through to drinking ice cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the phone three times) was wonderful. Extremely pleasant, fast and smart. The delivery fellows up here (Dean and his offsider) were polite, professional and did such a good job of clearing the packaging away I thought they were going to pull and a vacuum and give the floor a once over. I have already recommended you to 2 of my customers, but they are not in the market for appliances right now. Your company should have an easy time rising to the top with the service you offer. It was a treat to be appreciate and treated like a valued customer.Thank You AgainExtremely pleasant, fast and smart When our old fridge unexpectedly died, I ordered a replacement from you and was delighted to find that you could deliver within 2 working days. The fridge arrived at the specified time, delivered by two very professional and helpful guys. They unpacked and installed the new fridge an then took away the packaging and my old fridge, even replacing the pot plants that they needed to move whilst bring the fridge inside. The wonderful service was combined with free delivery and the best price. Thank you so much. I will be a returning customer.Thank you so much Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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