The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Went the extra mile
We want to congratulate your company for their exceptional customer
service and in particular the service received by the delivery drivers
on the day. They went the extra mile which sadly is rare this days but
so refreshing to see when it does. Great job guys. Definitely be
shopping with you again. Dimintra, Carindale, QLD
Guys who delivered my freezer were very nice which is unusual these days
I would really like to thank you for the great service I received, the guys who delivered my freezer were very nice which is unusual these days and I will pass on to my friends and family about the store and the service Thank you so much. Sue,
Winners all round.
Excellent website. Easy to compare products with all specs. I needed a dehumidifer and did all my research between the various online stores and Appliances Online with purchase within 15mins. Too easy. Purchased online on a Wednesday night at 10pm and took delivery of my item on Monday morning before 10am, perfect! I will be purchasing other whitegoods from here. Good on you for beating the bricks n mortar stores & focusing on customer service. Winners all round. Zarishteh, Lilyfield, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .