The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Thank you Appliances online. I bought 2 of your products during January - a Samsung washing machine/dryer combo and a Haier chest freezer. Both excellent products & at a great price. I dealt with two different customer service reps both were highly professional and soooooooo helpful. The delivery was when it was convenient for me and the delivery guys were wonderful, courteous and happy to help. This is an excellent service, and the people who work at/for AppOn exceptional:-) Many thanks Yvette, St Kilda, Victoria
Very reasonable prices and free delivery, can't go wrong.
We were most impressed with the service we received from Dave when discussing delivery options over the phone. Very reasonable prices and free delivery, can't go wrong. Lisa,
Absolutely bloody fantastic!
Absolutely bloody fantastic!Great price, fabulous customer service line contact, excellent service - delivered on-time, installed quickly and took away the old washer - what more can a girl want!Great job to all involved.And got a $50 loyalty voucher from F&P! I'm still excited! Kate, Warabrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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