The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Aftersales assistance when we needed help
Hello just sending an email to thank Colin for his aftersales assistance when we needed help installing our dishwasher. You were a great help to us when the instructions only confused us. Kind regards. Margaret, Wattle Glen, VIC
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
Cheerful, efficient delivery "boys"
My new refrigerator was delivered, on time, last Thursday. I am a first-time customer of Appliancesonline and the experience has been extremely positive. Customer service was excellent and the cheerful, efficient delivery "boys" did a great job. Thank you.
Josie, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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