The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A wonderfully hassle free experience
Thank you, thanks to your GM & also a big thanks to your company as a whole.
The entire transaction from the beginning to now has been a wonderfully hassle free experience.
I simply cannot ask you to have been any fairer than this.
I look forward to using my new whitegoods come early July and rest assured I will be advising everyone I know the professionalism, seriously competitive prices and service your company offers.
Thank you once again and best regards. Les, Wattle Grove, WA
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Fast, efficient, friendly service
Top marks for Appliances Online - fast, efficient, friendly service and with free delivery and removal of your old product! The guys who delivered my fridge kept me well informed about when they were coming so I could plan my day accordingly, and I am really happy with the end product. Will definitely be using your service again and recommending you to all my friends. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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