The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such a great experience
Such a great experience. Easy to find product, order and pay online, and then nominate a desired delivery date. Kept up-to-date with expected delivery arrival time. Fast and simple - deliver new appliance and take old one away. No fuss - would, and do, recommend Appliances Online to anyone who will listen. Regards Michael, Nelson Bay, NSW
Who provides us quality service with his knowledge and kindness
We would like to say thank you for your professional service for delivery our refrigeration and microwave on time with good price. Especially, we like to say peter is really a good salesman, who provides us quality service with his knowledge and kindness. We trust him so much and hope to do business with him in the near future when we buy the new house. Surely, we will introduce our friends to try their orders with your company as well. We wish you have good business. Chen,
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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