The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Exactly how I like it
My parents told me they bought a new dryer online from AppliancesOnline.
I was amazed because they never buy anything online.
When we needed to replace our washing machine we looked at the prices of our local stores and I then decided to check AppliancesOnline. AOs price was $10 more than our local store but it included free delivery, free installation and free removal of the old machine.
They were able to deliver it the next day. Amazing.
The instructions for delivery were very clear and detailed. Exactly how I like it. None of this "it will get there when the it gets there". They arrived on time and installed it cheerfully.
I had one issue. The website failed three times (Internal Server Error) so I had to call the 1300 number. Colin answered within 30 seconds and was very helpful. It was easier to do the transaction over the phone than the Internet.
John, Cornubia, QLD
Delivered nice and early and the old one taken away
Great
service today guys, fabulous new front loader washing machine delivered
nice and early and the old one taken away (felt bad for the 2 young
guys up and down the 2 flights of stairs!). Many thanks, couldn't have
asked for more. Kellee, Flemington, VIC
Installed around midday with a minimum of fuss
I would like to say thank you to Appliances Online for such wonderful service!! I ordered this product yesterday about 3pm and it was delivered and installed around midday with a minimum of fuss. I can't believe how easy it was after dealing with another company and waiting over 7 weeks. I will certainly make your company the first stop when looking for any other appliances in the future... Once again thanks for such professional service. Lesley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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