The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good price point
First experience with Appliances Online involved a good
price point, easy to navigate web design, free delivery,
multiple contacts to sort out delivery (which was great!)
and a fantastic product. I've been talking your site up to
everyone who asks where I bought our new vacuum. Looking
forward to returning in the future. Andreas, Riverstone, NSW
Quick delivery
Great service, quick delivery. Will shop with appliances online again. Amy, Greensborough
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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