We’ve had is for over 10 years now. Use it daily; reheat dinner, make pancakes, eggs, frozen finger foods, pizza … absolutely everything. Love the fact that you can control the height of the cover. The flat grill allows for a variety of food to be prepared. Wish it was a tad bitter.

Greetings, There is much to like about this appliance and a couple of severe design failures. 1- The most obvious complaint is the lack of an on/off switch 2- The most important and safety related complaint is the poorly designed clip system for attaching the grill plates. This "innovative" design keeps letting the plates release and fall down "while hot". I have done my best to secure the clips, but they need a redesign with two latching clips instead of only one in the center at the top. This is really annoying, dangerous and BAD. Even if the latch clips were made of a thicker gauge of metal might help.

I have owned Breville coffee makers and I own a Breville convection toaster oven which I've loved. But I am in the fence so far with the Breville Panini Duo. I do wish it had an on and off switch instead of having to unplug. I am also missing the book of recipes that should have come with it. I am looking up recipes online. Hopefully the smell I experienced during first use is not a common occurrence.