’m not sure where to begin. I’ve owned a Zwilling 3-piece nail care set — including the nail clipper, scissors, and nail file, for nearly 25 years. The quality has been exceptional, and it served me well for decades. Unfortunately, this year, the nail clipper broke. The internal metal mechanism that allows the clipper to spring back and function smoothly gave out. I was truly disappointed. After trying several other brands with poor results, I decided to purchase a new Zwilling set, hoping to regain the same quality and experience. However, I immediately noticed that the design of the nail clipper had changed. The new version requires you to push the lever back slightly before clipping. When I attempt to use it, the clipper doesn’t press all the way down, it stays partially open. Even when I press it multiple times, I hear a clicking sound, but it fails to cut my nails. After some trial and error, I realized the clipper must be positioned in a very specific way to work properly, which is frustrating and unreliable. Zwilling, I genuinely wish you had kept the original design, it was simple, effective, and unmatched in quality. I’m very disappointed with the new version. I’ve attached images for comparison, along with a video demonstrating how the new clipper behaves when pressed.

Doesn’t cut the nail. Looks sharp, but doesn’t work. Not functional.

The design is absolutely amazing. Who thought you could cram a nail clipper into such a slim profile? Unfortunately, it doesn't work well. I'll still stick it in a work bag since it barely takes up any space and can get the occasional hangnail, but I definitely wouldn't use if for trimming all of my nails.