The performance of the device and philips support is great

It took some getting use to the concept of using shaving gel with an electric razor and rinsing under water, but it leaves a nice smooth finish after shaving

I upgraded to this product form a older model Philips shaver I had owned for 6+ years. I was looking at a cheaper model, however took the advice of the sales lady @ shaver shop and went with the 7000 series due to the increased number of blades and better shave quality. I currently shave every morning (mainly using a razor blade), my facial hair grows in multiple directions and if I used my old Philips shaver I would have to shave for a 2nd time in the evening if going out. Well not anymore. I set a challenge to only use my 7000 shaver for a whole week, I used a combo of wet (with shaving cream) and dry shaving. I was very impressed with the shaver quality and closeness. No requirement to shave for a 2nd time on the same day. I would recommend this product to anyone, now a few weeks on, I have used this everyday and I have only used a razor blade twice. I have not used the trimmer attachment. But read a lot of negative reviews as this is no longer a slide out tool, I don't see the big deal. The Nivea products were a great addition, I would never have purchased the after shave balm, but I think this product is great, make my face feel smooth and have found that I now get less irritation