The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Quick delivery
Great service, quick delivery. Will shop with appliances online again. Amy, Greensborough
excellent service, fast delivery
Hi, i just wish more companies in Australia had the same, excellent service, fast delivery and courteous delivery people. I was so surprise at how quickly you accepted my order and delivery and removed my old fridge. Many thanks, I will certainly recommend your company and will hopefully use you again and again for future appliances. Well done! Chris
Chris , East Freemantle
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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