The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the great customer service
My mum's new Microwave Oven was delivered on time this morning. She was not only thrilled with the ease of the purchase transaction, but also with promptness, with the attention of Nathan who delivered it, took away her old oven and installed the new one. Thanks for the great customer service!
I will certainly buy from Appliances Online again.
Monica, Macquarie Hills, NSW
Thank you guys for your excellent service
Just wanted to thank you guys for your excellent service. I ordered my daughters new washing machine on Monday 10/09 and it was delivered today. The delivery guys were friendly and professional taking away the old machine and installing the new one my daughter has already done the first wash lol. Thanks again and I would have no hesitation buying from you again and recommending you to friends and family. Julie, Gosford, NSW
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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