The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I was really impressed with the service
I
was really impressed with the service and the fact that they take away the old
one and install the new one is a great service. At the same time an owner of
one of our rental properties ordered a dishwasher here in Brisbane and it was
days later that it was installed even though it was in the same city.. Mine
was installed first and the one that was from Brisbane went in several days later. Very
good service. Thankyou. Lyn, Annerley, QLD
So easy compared to other sites
Fantastic to use as it is so easy compared to other sites. Appliances Online Customer, Australia
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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