The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I recommend this company to my friends
I purchased a Kelvinator window airconditioner from Appliances Online. The machine arrived in perfect condition and the delivery was prompt. When you buy, the website lets you choose the delivery date. This feature is unique and really convenient for working buyers. Also, on the date of delivery, the driver rings to let you know the exact time period he is coming. I appreciate this feature very much, and next time I buy something online, if the product is sold by Appliances Online I will buy from them only. Also, I recommend this company to my friends for their future purchases. Susmita, Macquarie Fields, NSW
The company did a great job fitting me in first!
Hi, Thank you very much for the delivery of my dishwasher in Canberra. The company did a great job fitting me in first! Great communication. Craig,
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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