The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic service. Punctual, helpful and a good communicator
A good, basic no-nonsense wine fridge. Temperature stays constant and low noise operation. Must make mention of delivery man, Ilan. Fantastic service. Punctual, helpful and a good communicator. After unfortunate mix up with delivery times, he did his utmost to make sure I got my wine frig before the weekend. Much appreciated. Two thumbs up! Appliances Online customer,
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
Your staff are a credit to the company
Just to say thank you for the most proffesional way in which your company conducts itself, the dishwasher we purchased is fantastic, your staff are a credit to the company. We would also like to thank the delivery drivers one whose name was Toby for the effort that was put in to making sure the delivery was perfect, including the pick up of the old dishwasher, and yes Toby we always disconnect the old and try to make your job easier my friend, appreciate your efforts. To all concerned thank you.
Pauline, Birkdale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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