The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very competitive price
Just a short note to say how refreshing it is to have some great customer service.I was very hesitant about ordering online for such a large item, however I was pleasantly surprised on your professionalism and level of customer service. I ordered on Friday afternoon and the item was delivered as promised Monday morning. The delivery guys were very friendly and you could tell they were happy with their job, not only did they install, took away my old washer, removed all the packaging material all in a very efficient manner. A very competitive price was provided and absolutely happy. Will be recommending your service to others. Cheers Nick, Ermington, NSW
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
Very professional service, the product was best price
Thank you for a very professional service, the product was best price, and hassle free delivery i'll be using you guys again! Cori,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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