The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Efficient, communicative, friendly and helpful
I have just placed an order with your salesman, David, and felt the need to write to you. He was incredibly efficient, communicative, friendly and helpful. So much so, that I've just emailed my daughter to tell her to hold the order she was going to place with one of the large chains here. I told her to compare your prices and shop with you. (I might add that she's just setting up a new home and placing a large order). Please convey my satisfaction to David. He was great! Renee, St. Ives, Sydney
Delivery guys were courteous polite and punctual
I am impressed!!!My new washing machine
arrived this morning and I wish to commend you on your service. It was
fantastic. Plus, the delivery guys were courteous polite and punctual.Thanks very much (and I've told my friends) Liz, Jindalee, QLD
Delivers what they promise
Just wanted to say what a pleasure it is to find such an
efficient business like yours who delivers what they
promise!
I purchased a 324L Samsung Fridge SRL322MW which I am very
happy with. The process from ordering to delivery was
seamless and will highly recommend this business to others.
Thanks
Mark, Camperdown, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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