The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Once again, thanks for your wonderful quick and efficient service.
Once again, thanks for your wonderful quick and efficient service. This time I bought a Dyson vacuum cleaner and was using it by this morning ... absolute perfection! Your excellent service puts other so called discount electrical retailers to shame ... they could certainly take a few lessons in customer service from your organisation! Julie,
Very impressed
I was very impressed with the service that I received from The company and the people who delivered the goods. There was a problem which was promptly sorted, which was not the fault of the company. I was very impressed. I would definitely use the company again ,and have already been recommending you to other people........Thankyou for a great service.
Barbara, Wantirna, VIC
Thank you for the fantastic service you offer
Just wanted to thank you for the fantastic service you offer. We ordered on a Saturday night and had our new washer Tuesday morning. Thanks so much. Linda , Meringo, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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