The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for a fuss-free and stress-free shopping experience
Thank you for a fuss-free and stress-free shopping experience. Communication was excellent, delivery speedy and delivery personnel friendly and helpful with the installation of appliances. I would gladly recommend to any of my friends and family. Edwin ,
Great service and free delivery
Thanks Appliances Online. I ordered a fridge online on Monday and it arrived at 8am Tuesday morning. Great service and free delivery plus my old fridge was taken away free of charge and the new one installed...can't get any better than that! Thanks also to the delivery guys for their friendly, courteous and professional manner. Appliances Online Customer, Australia
Installed by your very courteous delivery drivers
Hi Guys, Just a quick note to thank you very much for your fantastic service. I just received my fridge and it was installed by your very courteous delivery drivers. People (especially retailers) are very sceptical about purchasing whitegoods via the internet. Many claimed that web based products are seconds therefore cheaper. I can atest this is not the case. I will be recommending you to all and sundry. Again, thank you for your fantastic service. Themi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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