The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Efficient, communicative, friendly and helpful
I have just placed an order with your salesman, David, and felt the need to write to you. He was incredibly efficient, communicative, friendly and helpful. So much so, that I've just emailed my daughter to tell her to hold the order she was going to place with one of the large chains here. I told her to compare your prices and shop with you. (I might add that she's just setting up a new home and placing a large order). Please convey my satisfaction to David. He was great! Renee, St. Ives, Sydney
Delivery time was accurate
Great user friendly online service. Delivery men were friendly and very helpful. Delivery time was accurate. I was impressed that they were more than happy to connect washing machine and ensure it was in working order. Thankyou. Natalie, Sandringham, VIC
We are very happy with new fridge
Fantastic service better then all the other top name companies around.
Thanks for the fast delivery! We are very happy with new fridge. Alison, Amaroo, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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