The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free installation and taking my old washer away
Just would like to say how very pleased I am with buying my simpson washing machine from appliancesonline. Your customer service is excellent . I orderd Wednesday night and it arrived friday afternoon , also the free installation and taking my old washer away was fantastic!! thank you so much:-)
Marina, Madbury Heights, SA
It is a pleasure to get this degree of service
Peter, I am writing to pass on my appreciation as to the assistance I received with a recent order from Jay Coleing.
My initial order became unavailable and Jay ensured that a suitable alternative was found, in addition to this she chased up the location and made the necessary arrangements to get it delivered in time to enable it to be installed by our pre-booked electrician.
The fact that the above happened was appreciated, but the fact that Jay called on numerous occasions to keep me informed of the process and any issues was an unexpected and gave me confidence that everything that could be done was being carried out.
In a world where most companies feel that after sales support is an afterthought or not important, it is a pleasure to get this degree of service from Jay and Appliancesonline.com, it proves that customer service is still alive and kicking in some companies. Keep it up and I will have no hesitation to pass on this experience or recommend Appliancesonline.com.
I wou Brendan, Oaklands Park, SA
Thank you for the best service and experience
HI, I just wanted to thank you for the best service and experience I have ever had purchasing an appliance. I bought an LG Fridge on Friday Morning and it was delivered and installed to my new home at 8am the following Monday. The delivery men were very courteous and happy and did quite a difficult install with a smile. I am very impressed with the whole transaction etc and have already recommended appliances online to all of my family and will be extending that to everyone I associate with. Thanks for a fantastic service. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
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