The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
Very pleased with the whole process & attitudes of everyone
I just want to say that, from the time i rang & placed my order for a Samsung washing machine to the time the delivery guys left, i was very pleased with the whole process & attitudes of everyone i dealt wih. I will be a returning customer. THANK YOU. Tina,
I was blown away by your service
Hi, I just wanted to say a quick thank you for your fantastic service! Your communication was awesome, I received a text the day before my delivery and then another on the day of delivery and then a call from the driver with a time. The deliver guy was great, very friendly and efficient. I was blown away by your service and will be recommending you to others. Thank you again Rebecca, Reservoir, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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