The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online is fantastic
I think that Appliances Online is fantastic. It has a large range to choose from and not living close to major shopping areas, it is wonderful to be able to order online and have it delivered so promptly after placing the order. I will certainly be ordering from Appliances Online again. Adriana, Mount Victoria, NSW
Helpful assistance in the purchase and for any other purchase
Today we received our refrigerator. The delivery fellows rang as you said and with very little fuss installed the fridge and took the old fridge away and all the packing. I would like to compliment Appliances Online and in particular Peter and John for their courteous and helpful assistance in the purchase and for any other purchases I need to make you are in my favourites menu to check your price and availability prior to going anywhere else. Delivery was next day as you guarantee which saved us a lot of dollars of spoilt food. Thank you once again for your excellent ++++++ service. Lyn,
Cheerful, efficient delivery "boys"
My new refrigerator was delivered, on time, last Thursday. I am a first-time customer of Appliancesonline and the experience has been extremely positive. Customer service was excellent and the cheerful, efficient delivery "boys" did a great job. Thank you.
Josie, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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