The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery guys were punctual and polite
I received our Westinghouse fridge this morning. Thank you for providing quality products with great service. The ordering process was simple, communication was excellent and the delivery guys were punctual and polite. I have no hestitation in recommending you to family and friends. Again thank you. Sue, Loganlea, QLD
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
A wee note to say
A wee note to say "THANK YOU" for the fantastic service and delivery of my new marvellous microwave oven!! The bonus was that the old appliance was removed -- very much appreciated as a senior person on my own up 3 flights of stairs! When i require another appliance I will definitely contact you. My daughter, Suellen, in Sydney told me about your great company and I am busily telling everyone I know. Catherine, St Kilda, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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