The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've told 6 people about you so far!
I just wanted to thank your for the great service. When my washing machine broke down on Monday I called my Dad to tell him about a special I saw at D******. He made me promise I would check out appliances online first. He and mum have bought their last 4 appliances from you and have also got all their friends on the bandwagon. He went on about the great service and was amazed that the delivery guys unwrapped the appliances outside and took the packaging away. Having recently redecorated my unit and being completely fed up several trips up and down the stairs and down the street to the recycling bin, this part was particularly music to my ears! While the same item from D****** was on special at $50 cheaper (incl delivery and removal), they couldnt get it to me for 2 weeks. I came home and called appliances online and ordered my machine. Got it the next day and all the courtesy calls happened as promised. Adam Ali were quick and so polite. I've told 6 people about you so far! Thanks Katy, Griffith, ACT
This company is brilliant
This company is brilliant. I ordered a washing machine over the net before 2pm and it was delivered the next day at the specified time. Sukh the delivery guy did everything the company promised i.e. install and take the old machine and packaging away, and with a smile. I will highly recommend Appliances Online.
Kerrie, Wantirna, VIC
Very competitive prices
Hi, A very big thank you for your exceptional service on top of your very competitive prices. I only ordered our new fridge freezer yesterday lunchtime and it was delivered to me within 24 hours - wow! Warren who delivered it was extremely helpful and placed our old one in the garage. once again thank you for a great experience, I am now about to email all my friends to make sure they know about you. Joanne, Manly, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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