The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Shopped around everywhere but couldn't find a better service or price
Shopped around everywhere but couldn't find a better service or price anywhere! LOVE appliances online! Service call centre are so helpful and friendly (P.S thank you Colin!)! Delivery was quick and the guys who delivered it were great! Thank you Appliances online!! I am loving my fridge and Washing machine! Ye Sul,
AOL are fantastic
AOL are fantastic. My fridge died 3 days before Christmas and it was full of food for our Christmas lunch. I called appliance on line immediately and within 4 hours I had a brand new fridge on my door step, the one that I wanted and at a fantastic price. Their service is far more superior than there retail competition. I'll never buy my appliances anywhere else. Many thanks!! Tracey, Eltham, VIC
Congratulations for a flawless process
Congratulations for a flawless process! Everything has gone to schedule and without any hassle. Your delivery team came early and clearly knew what they were doing. I'll be back to you for the next purchase.
Robert, Fraser, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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