The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
Thank you for your professionalism
G’day, Just
to let you know that I received the goods this morning – only about 36
hours after placing the order, and Coonabarabran is a bit out of the
way! Thank you for your professionalism, it is much appreciated. Don Don, Coonabarabran, NSW
Wish more companies offered such good service
I would like to thank you for making the purchase of my new washing machine so easy. The delivery men phoned to let me know when they were arriving, and arrived on time. They took my old machine away and connected up my new one. I was impressed, and wish more companies offered such good service. I wont bother looking at the high street in future, using your company instead. Once again thankyou. ps I dont usually bother leaving feedback to companies. Debbie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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