The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Very happy with the service
I was very happy with the service I received from Appliance online when I ordered my washing machine. It was delivered on the day and time I was told it would be - within a 2 hour window. The old one was taken away and the new one installed, I have and would have no hesitation in recommending this company. Hope to do more business with you when the need arises. Ilona, Leeming, WA
Congratulations on your Customer Service
Congratulations on your Customer Service during and after the sale, and delivery was a professional approach to customer service. I will recommend your company to anyone asking about online shopping. A++ Keep up your Quality Standards and Business Excellence, you will be rewarded.
Graeme, Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .