The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good price point
First experience with Appliances Online involved a good
price point, easy to navigate web design, free delivery,
multiple contacts to sort out delivery (which was great!)
and a fantastic product. I've been talking your site up to
everyone who asks where I bought our new vacuum. Looking
forward to returning in the future. Andreas, Riverstone, NSW
The whole process was made very easy and efficient.
The whole process was made very easy and efficient. Even though the fridge we ordered was not originally in stock it was still a very painless transaction. A big thank you to the delivery guys they were very efficient and professional. Thanks guys Julie,
A site that actually helped me
Thank you for a site that actually helped me find the info I wanted quickly and easily. I especially liked being able to narrow my search in fridge freezers by style (freezer on top, frost free) and
specific dimensions, as my fridge opening is wider but shorter than average.
Kudos to the designer for thinking about how the consumer wants to use your site (rather than what is currently "in" ). Greg, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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