The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent customer service and satisfaction
I just wanted to say, what great service I have received from appliances online. Fantastic communication, goods were delivered extremely fast and on time and I was notified prior to their arrival with plenty of time to prepare. I have bought a portable air con unit and a stove/oven both are of top quality. I will definitely be ordering again and recommending to my friends and family. Thank you for the excellent customer service and satisfaction! Its pretty hard to find these days!
Shelby, Tarragindi, QLD
Such a professional operation
Thank you Appliances on Line for being such a professional
operation. After an initial hiccough with delivery
Appliances on Line could not have been more helpful to make
sure my New Fridge arrived on time. I would not hesitate to
use them again. Stacey, Cambroon, QLD
Thank you for your prompt service and helpful sales team
I purchased a new oven, cooktop, rangehood, microwave and dishwaher from Appliances Online in January. I just wanted to say thank you for your prompt service and helpful sales team and extremely helpful delivery team. It was a pleasure to deal with you and I have been telling everyone I know about your great service!! I love my kitchen now! Many thanks. Lynne Slevin Lynne Slevin,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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