The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery, price, installation
I just wanted to drop your company a line to say thank you for offering such a wonderful service to your customers. I took delivery of my new washing machine this week and it is working like a charm. The prompt delivery, price, installation and the fact you took my old machine away made my buying experience a total pleasure. I will definitely be recommending your company to friends and family. Joy, Tarneit, VIC
Thank you so much for such a fast delivery
Hi, I received this microwave today - have tested it out - it works great! Also thank you so much for such a fast delivery. I ordered on Friday morning and it arrived Monday morning! Thanks again Trish,
Courteous, efficient & just a pleasure to deal with
Cory (I hope that was his name?!) delivered my washing machine today - and sealed the deal on a great experience in all aspects - Phone staff also great. Please pass on my thanks - Cory in particular a great asset to you company - courteous, efficient & just a pleasure to deal with. Have already recommended your co. on the strength of my experience. Thanks a million. Joanna, South Yarra, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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