The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
The Appliances Online team were great and we know where we'll be buying
To the Appliances Online Team Thanks for a happy shopping experience. We ordered a Microwave Oven from another supplier in Melbourne three weeks ago. After numerous phone calls we were finally advised that delivery would not be for another three weeks. We cancelled the deal. Yesterday we found Appliances Online on the internet and ordered the appliance for the same price. It was delivered today as promised. The Appliances Online team were great and we know where we'll be buying when we next need a new appliance. What an outstanding, hassle free service. Keep up the good work. Errol and Sue,
Thanks for the great customer service
My mum's new Microwave Oven was delivered on time this morning. She was not only thrilled with the ease of the purchase transaction, but also with promptness, with the attention of Nathan who delivered it, took away her old oven and installed the new one. Thanks for the great customer service!
I will certainly buy from Appliances Online again.
Monica, Macquarie Hills, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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