The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service and will shop again!
The whole experience was painless from ordering, payment and delivery. Delivery occurred just as was explained on the web. I was hestitant to buy such a large purchase online but reviews and blogs indicated the company was good. It took away the hassle of haggling instore with sales people and all the extra requirements - delivery, removal of old machine and connection was all included in the price and offered upfront. Excellent service and will shop again! Jennifer, Carina, QLD
Much cheaper than anywhere else I looked
We ordered a bar fridge for the office on appliances online
and found the whole process very easy. Ordering was easy to
do over the internet and the fridge was much cheaper than
anywhere else I looked, we got free delivery and set up.
The delivery was on time and the delivery man was very
friendly and helped set the fridge up and took away all the
rubbish with him.
Overall I found them to be fantastic and will definitely use
them again in the future for home or office equipment that I
need. Appliances Online Customer, Australia
Cheaper than anywhere else
I just want to say how fantastic the experience with appliances online
was. I now have my new fridge (cheaper than anywhere else) all installed
and the old one taken away. The delivery people were very helpful and
made sure everything was ok before they left. I definately will be back. Gillian, Mooroolbank, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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