The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy navigation and friendly support staff.
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%. Georgie,
Your Staff and the delivery guys were marvellous
Would like to say thank you to all of you for my Samsung Fridge which was delivered to Katoomba last week. Your Staff and the delivery guys were marvellous also we had a bit of a hic cup and they were so cool. Thanks again and I have told many people about your wonderful service. Rozi,
Prices are great, service second to none
Thanks so much for the delivery of my dryer today. I am stil waiting for a reply to a call I made a local retailer 2 weeks ago about dryer stocks. Within 3 days of finding you online I had my dryer purchased, delivered and operating..all without having to leave home! Your prices are great, service second to none, and I'll definately be a repeat customer. Thanks so much!!!! Leanne, McGraths Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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