The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Phone call confirmation night before delivery exactly on time.
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
I ordered on Friday and received on Monday
I ordered on Friday and received on Monday a Samsung Washer/Dryer. The service was excellent , delivery was prompt and on time.The driver was friendly and took my old machine away. I will certainly be telling all my friends and will use Appliances Online from now on, for all my household white goods and electrical appliances. Thank you again for your great service. Anne,
The prices are excellent
The site was very easy to navigate, and the prices are excellent. I did find i needed to contact customer service via phone to make a small amendment to my order, and found the operator really helpful & friendly. excellent!!!!!
Gillian, Gerringong, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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