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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I would like to compliment your company once again on its service.I sent the email below and the next morning one of your gentlemen from Sydney telephoned to arrange for another dryer to be delivered today and the original machine to be sent back to the manufacturers as it was possibly faulty. True to form, the driver phoned early this morning and arrived on time at 10am. As the driver wanted the box to cart the original machine, he quickly unpacked the dryer and put original one in the box. My husband has had a stroke and is not able to do these things, so I was extremely grateful that it was done without being asked. Old fashioned service again. The drivers were very pleasant young Indian men who were certainly good ambassadors for Appliance on Line. It makes such a change nowadays to get a job done properly and for people to turn up within a time frame.Many thanks and I will be recommending your company to my friends andOld fashioned service I was skeptical at first to order something expensive online, especially something so large, I was sure there was going to be some a catch to the free delivery and discounted price. But to my surprise iv never been more impressed. Since I have already bragged to my family and friends, im so impressed iv come online just to let you know how happy i am. I avent actually plugged in the freezer yet, but i am so pleased with the service, price, and great customer service offered by your WA delivery person (unfortunaltey didnt grab his name) but i came online just to say thank-you lol. The fact your able to accept an ATM payment from my door, upon delivery is incredible. Delivery person (for WA) - I have nothing but kind words to say about him. He offered to unpack and set-up the freezer for me, was very pleasant, patient and kind, you wouldnt find better service, even within a store. Top it off, upon browsing my local popular/well known electrical store I stumble across the same freezer, saI've never been more impressed Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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