The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The prices are excellent
The site was very easy to navigate, and the prices are excellent. I did find i needed to contact customer service via phone to make a small amendment to my order, and found the operator really helpful & friendly. excellent!!!!!
Gillian, Gerringong, NSW
You are extremely well organised
I just wanted you to know how appreciative I am of the service you provide. You are extremely well organised and a pleasure to deal with. Congratulations and thanks again. Jean-Paul, Yeronga, QLD
Going in to bat for us
Hi Sally,Thank you very much for this, we will have a look and let you know shortly.I
would like to take this opportunity to thank you and the Appliances
online team for going in to bat for us on this one. Without your weight
behind us, I think it is unlikely that the outcome would have been so
good.Thanks again and we will be in touch shortly. Glyn, Mosman, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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