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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work...Seriously great work I ordered a Bosch washing machine on Wednesday 29th January and it was delivered and installed by the time I arrived home from work the next day! The driver rang me on Thursday morning to say what time he would be there, he arrived within the appointed time and installed the new machine, removed the old one and took it away with all the packaging, all at no extra cost. Your service has been exceptional, I never give feedback on anything but you guys are so outstanding you deserve the recognition. Thanks againYour service has been exceptional Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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