The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
Customer service was excellent
Hi, I would like to thank the team at Appliance online for the excellent service from the time I ordered online to the time we took delivery of our new Bosch washing machine. The delivery men rang on the morning of delivery all on time and when they delivered they where very polite. I will be defiantly be using Appliance online again and will recommend them to all my friends. Customer service was excellent. Thank You. Jay Surti , HOPE ISLAND QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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