The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price, best service, best delivery men
WOW !! What great service.
I have just had my Fisher & Paykel fridge delivered and I couldn't be happier. The delivery men - Warren & Glen - arrived bright and cheery and proceeded to put in my new fridge and take away the old one with a minimum of fuss. They were terrific. I only ordered the fridge on Tuesday and now, here it is !! The large retail stores could certainly take a lesson in customer service from you guys. Best price, best service, best delivery men. You're on a winner - keep up the good work !! I will be telling all my friends too. Elaine, Bayview, NSW
I found the whole experience amazing
I never thought I'd buy online being slightly old fashioned ...I found the whole experience amazing and would totally recomend it to everyone ...Appliances Online is a professional way to shop, very courteous and helpful ...RECOMMEND YOUR SERVICE.... Thank You Vanessa, Rowville, VIC
I am thrilled with your organisation, first time I have bought on line
Hi to all, just want to say thanks for your great service, washing machine arrived yesterday. I am thrilled with your organisation, first time I have bought on line. Delivered to my door and I still saved $80. Have a Merry Christmas and again Thanks. Kay, Middleton, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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