The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am thrilled with your organisation, first time I have bought on line
Hi to all, just want to say thanks for your great service, washing machine arrived yesterday. I am thrilled with your organisation, first time I have bought on line. Delivered to my door and I still saved $80. Have a Merry Christmas and again Thanks. Kay, Middleton, WA
Why would you go anywhere else
The service we received from the time we ordered was outstanding, we placed our order at about 4.30pm and we received the washing machine the very next morning at about 8.30am, they took the old machine away, they then connected the new machine up, they then showed us how to use the machine, they then took all the packing away. No wonder why the retailers are doing it tough, because they can't provide excellent service like this, why would you go anywhere else, we brought a dryer from you about two months before and we received the same level of service and that is why we then brought the washing machine. Pat & Marg, Earlwood, NSW
Its a feather in your cap
We have just brought a front load washing machine.....Colin was the Sales guy that we spoke to. He was extremely helpful and totally friendly looked after us well and as a result the machine was delivered early and its now in operation. We were advised that the machine was picked up on Thursday and to be delivered on Monday, BUT it arrived Friday lunch time. Thanks to Colin and the FRIENDLY staff at Appliances on line.
Its a pity that many other companies dont take a leaf out of your book. Well done and thanks heaps.
Its a feather in your cap.
Peter and Sandra, Peak Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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